Help & support
Check the common fixes below, or send us a message. We usually reply within 1–2 working days.
Common questions
The floating mic isn't showing
Open the app → Profile → Permissions & setup, and make sure "Show over other apps" is on. Then turn on the Bubble switch on the Home screen.
The text is copied instead of typed into the app
Turn on the accessibility permission: Settings → Accessibility → Installed apps → Bolna → On. If the switch is greyed out, open App info → ⋮ → "Allow restricted settings", then try again.
It spells a name wrong
Add the name to your dictionary (Home → Your dictionary). It will be used for every dictation after that.
My trial or plan ended
Open the Premium tab in the app to choose a plan. Your history and dictionary are kept.
I didn't get the OTP
Wait for the timer, then tap "Resend OTP" to get a new code by SMS. Check that the country code is right.
How do I delete my data?
Delete single items or all history in the app (History → Clear all), or delete your whole account in Profile → Delete account, or on the web.
Contact us
Prefer email? Write to [email protected].
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